Most plow failures come down to three things: electrical connections, low or cold hydraulic fluid, and something mechanical binding. If your plow won't respond at all, start at the connectors, pull them apart and check for corrosion or a loose fit. If it moves slowly or weakly, look at fluid level. If it won't hook up, it's usually alignment or ice in the receivers. Work in that order and you'll solve most of what happens mid-storm.
Plows fail at inconvenient times because that's when you use them. The good news is that a large share of what goes wrong in the field is something you can check in a few minutes with a flashlight and no tools. This is what to look at, in the order worth looking.
Check these first
Before anything else: is the truck running, is the battery healthy, and are the plow connectors fully seated? Plow hydraulics draw real current, and a battery that starts your truck fine can still be too weak to run the pump in deep cold. Then pull the plow connectors apart and look at them. If the pins are green, dirty, or the connection feels loose, that's very often your entire problem.
The plow does nothing at all
Most likelyAn electrical connection. Disconnect the plow-side and truck-side plugs, inspect for corrosion, clean the pins, reseat firmly, and try again. Check the ground connection too.
Also checkBattery condition and voltage. Any inline fuses or breakers in the plow circuit. That the controller is powered and seated in its harness.
PreventionPack the connectors with dielectric grease before the season and again mid-winter.
Slow, weak, or hesitant movement
Most likelyHydraulic fluid: low level, or fluid that's too cold and thick. Check the level first. If the plow was stored outside in deep cold, give it a few cycles to warm and circulate before judging it.
Also checkBattery and charging system, since weak current makes a pump sluggish. Look for external leaks at hoses, fittings, and cylinders.
PreventionUse the correct hydraulic fluid for cold weather and check the level pre-season.
The plow won't hook up
Most likelyAlignment or ice. Drive the truck straight at the plow rather than at an angle, and get the height close before trying to engage. Ice and packed snow in the receivers is extremely common. Clear it out.
Also checkThat the plow is sitting level on the ground and hasn't settled into a rut or onto uneven ice, which changes the geometry more than you'd think.
PreventionPark the plow on flat, clear ground when you drop it, not in a spot where meltwater pools and refreezes.
The blade drifts down on its own
Most likelyInternal hydraulic leakage past a valve or cylinder seal. This one usually isn't a field fix.
What to doA slow drift over a long period is common on many plows and not necessarily a fault. A blade that drops noticeably within a minute or two needs to be looked at. Bring it in.
Plow lights not working
Most likelyThe light harness connection, same corrosion story as the main plow plugs. Check the connectors at the plow and at the truck.
Also checkBulbs, and the aim if they work but you can't see well. Plow lights get knocked around and drift out of adjustment.
If we could hand every customer one thing before winter it would be a small wire brush and a tube of dielectric grease. The number of calls that end with "I cleaned the plugs and it works now" is genuinely high. It's not sophisticated, it just works. Do it before the season and again around January.
When to stop and call us
Stop and bring it in if you see a hydraulic leak that's more than a light weep, if anything structural looks bent or cracked, if the blade won't hold position at all, or if you've cleaned the electrical connections and it still won't respond. Continuing to run a plow with a real hydraulic or structural problem turns a repair into a replacement, and it isn't safe.
We service WESTERN® plows at all six of our Central Wisconsin locations whether or not you bought it from us. In season we'll tell you honestly what the wait looks like.
Quick questions
My plow won't lift. What first?Pull the electrical connectors apart, clean the pins, reseat firmly.
Why is my plow slow?Usually hydraulic fluid level or cold thick fluid. Check the level.
Why won't it hook up?Alignment, or ice packed in the receivers. Clear it and square up.
Blade drops on its own?Slow drift can be normal. Fast drop means internal leakage. Bring it in.
Plow lights dead?Check the light harness connectors first, then bulbs.
Can a weak battery cause this?Yes. Hydraulics draw hard, especially in deep cold.
How do I prevent electrical issues?Dielectric grease in the connectors, pre-season and midwinter.
Do you service plows you didn't sell?Yes, at all six locations. Call 715-387-1200.
FAQ
Why won't my snow plow lift?
Why is my plow moving slowly?
Why won't my plow hook up to the truck?
Is it normal for a plow blade to drift down?
How do I prevent most plow problems?
When should I stop and get service?
Written by the Wisconsin Western Plows sales & install team. We service WESTERN® snow plows at six Wheelers Family Auto Group locations across Central Wisconsin, whether or not you bought it from us. Call 715-387-1200.
Checked everything and still stuck?
We service WESTERN® plows at all six locations regardless of where you bought it. Call and we'll tell you the honest wait.